Q & A

Product Related Questions

Yes. Our play mats are safe and suitable for all ages 0+. They don't contain PVC, BPA, EVA, Formaldehyde, Phthalates, Fire Retardants or other toxins.

All products have been tested to US Toy Safety Standard by a CPSC approved third party laboratory and they are California Prop 65 compliant.

Wipe clean with damp cloth for everyday cleaning or use baby wipes. Wipe again with a dry cloth to keep the surface dry.

You may also use vinegar mixed with water to wipe the surface. 

Avoid using any cleaning agent containing chlorine bleach.

All mats are made in South Korea. 

Shipping policy

We offer free domestic standard shipping on all orders within the contiguous United States. We do not ship to PO boxes or APO/FPO addresses.

Orders placed before 10 AM PT, Monday through Friday, will be shipped out on the same business day.(excluding holidays) Deliveries normally take from 3 to 5 business days depending on your location. 

 We only ship within the US. However, other retailers carrying our items may ship with surcharge. Send us an email with shipping address and we will check for you.

Yes. we offer 2-day expedited shipping option with surcharge. 

Returns

We offer a 30-day return policy on all products purchased through our website. 

You have 30 days from when you received your order to have your items sent back to us. All products must be in their original packaging and not used or damaged to be accepted for return. The cost of return shipping is $20 per item and will be deducted from your refund. Once we receive your return, we will issue a refund to the original form of payment. Please allow 5-7 business days for the refund to appear on your statement.

Please visit this link to initiate your return.